whare-orange-icon

Tēnā koutou. We’re here to help

If you or your whānau are struggling with family or sexual violence, or other challenges, please get in touch.

Call us

0800 Te Whare
(0800 839 4273)

Come and see us

Auckland | Tamaki Makarau
Te Taanga Manawa, Building 2, 19 Lambie Drive, Manukau, Auckland

Northland | Te Tai Tokerau
138 Commerce Street, Kaitaia, Northland

Kia ora, how can we help?

Please fill in this form and we’ll get back to you.

Making a complaint

At Te Whare Ruruhau O Meri (Te Whare), we’re committed to addressing and learning from complaints. Your feedback helps us understand how well we’re meeting the needs of whānau and guides us to improve our services.

If you feel your rights (or those of your whānau) have been breached, or you wish to make a complaint or express concern about any aspect of our services, staff or organisation, please call our office or email us at complaints@tewhare.org.nz. If the complaint is not resolved within 5 working days, a formal complaint process will be followed. Learn more

Ngā mihi maioha – your feedback helps us improve our mahi.